88df Privacy Policy

This Privacy Policy ("Policy") describes how 88df ("88df", "we", "us", "our") collects, processes, stores, shares and protects the personal data of users ("Player", "User", "you") who access, register with or otherwise use the 88df online casino and sportsbook platform at https://88df.io (the "Platform").

88df is committed to protecting your privacy and handling your personal data responsibly. We operate in compliance with applicable data protection principles and apply industry-standard security measures to safeguard all personal information entrusted to us by players across Bangladesh.

This Policy should be read in conjunction with our Terms and Conditions and our Responsible Gaming Policy, both of which are incorporated into the overall agreement between you and 88df.

88df collects personal data through several channels during your use of the Platform. The categories of personal data we may collect include the following:

88df uses the personal data it collects for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your consent or being required to do so by applicable law:

• Account creation and management: To register your player account, maintain your profile, process login authentication and provide access to all Platform features.
• Identity verification (KYC): To verify your identity, confirm you meet the minimum age requirement of 21 years, and ensure compliance with anti-money laundering (AML) obligations.
• Payment processing: To process deposits and withdrawals through your selected payment method (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard) and to maintain accurate transaction records.
• Customer support: To respond to your enquiries, resolve disputes, process complaints and provide assistance through our 24/7 English-language support team.
• Responsible gaming: To monitor gaming behaviour, detect patterns indicative of problem gambling, enforce deposit limits or self-exclusion settings you have activated, and fulfil our duty of care to players.
• Fraud prevention and security: To detect, investigate and prevent fraudulent activity, account takeover attempts, bonus abuse, money laundering and other prohibited conduct. Technical data including IP addresses is used for risk assessment purposes.
• Platform improvement: To analyse usage patterns, improve the functionality and content of the Platform, and develop new features tailored to the preferences of Bangladeshi players.
• Marketing and promotions: Where you have consented, to send you information about 88df promotions, bonuses, new game releases, seasonal offers (e.g., BPL season, Eid, Pohela Boishakh) and other updates by email. You may withdraw marketing consent at any time by contacting support.
• Legal and regulatory compliance: To comply with applicable legal obligations, respond to lawful requests from competent authorities and maintain records as required by law.

88df processes your personal data on one or more of the following lawful bases, depending on the specific purpose of processing:

• Contractual necessity: Processing is necessary to perform the contract between you and 88df (i.e., providing the Platform services, processing transactions and managing your account). This covers account registration, payment processing, KYC and customer support.
• Legal obligation: Processing is required to comply with applicable legal and regulatory obligations, including anti-money laundering laws, age verification requirements and obligations to retain financial records.
• Legitimate interests: Processing is necessary for the legitimate interests of 88df, including fraud prevention, platform security, responsible gaming monitoring and analytics, provided those interests are not overridden by your rights and interests.
• Consent: Where processing is based on your consent (primarily for direct marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw marketing consent, contact support at [email protected].

88df does not sell, rent or trade your personal data to third parties for their own marketing purposes. We may, however, share your personal data with the following categories of trusted third parties, strictly on a need-to-know basis and subject to appropriate data protection obligations:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa and Mastercard processors — to facilitate deposit and withdrawal transactions. These providers operate under their own privacy policies and applicable financial regulations.
• Game software providers: Third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi may receive anonymised or pseudonymised session data necessary to deliver their game content and calculate RTP outcomes.
• Identity verification services: Third-party KYC service providers may process your identity documents and verification data on behalf of 88df. All such providers are contractually bound to process data only for KYC purposes.
• Customer support platform providers: Our live chat and ticketing system providers may process your contact and communications data to enable support interactions.
• Analytics and security providers: We use analytics tools and fraud detection services that may process technical data (IP address, device fingerprint, session data) to monitor Platform health and detect suspicious activity.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, courts, regulators or other government bodies where required by applicable law, court order or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition or sale of all or part of 88df's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights will be preserved.

88df uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences and improve your experience. Cookies are small text files placed on your device when you visit the 88df website. The following types of cookies are used:

• Essential cookies: Required for the Platform to function correctly. These cookies enable login session management, security token validation and core navigation features. They cannot be disabled without impairing Platform functionality.
• Performance and analytics cookies: Used to collect anonymised data about how players interact with the Platform, including page visit duration, most-used features and error occurrence rates. This data helps 88df identify areas for improvement.
• Functionality cookies: Used to remember your preferences such as language settings, preferred payment method and responsible gaming limits, so you do not need to re-enter them on every visit.
• Marketing cookies: Where you have consented, these cookies track your activity to enable more relevant promotional communications about 88df bonuses and new game releases. You may opt out of marketing cookies at any time.

Your browser settings allow you to manage, restrict or delete cookies at any time. Note that disabling essential cookies may prevent you from accessing certain features of the 88df Platform. For full details of browser cookie management, refer to your browser's help documentation.

88df retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:

• Active account data: Personal data associated with your active 88df account is retained for the duration of your account relationship with 88df, plus a further period as required by applicable record-keeping obligations.
• KYC and identity verification records: Identity documents and verification records are retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Financial transaction records: Deposit, withdrawal and betting history records are retained for a minimum of five (5) years following the date of each transaction.
• Customer support records: Communications and support ticket records are retained for three (3) years from the date of the last interaction, to enable continuity of service and to support dispute resolution.
• Marketing consent records: Records of your marketing preferences and consent history are retained for the duration of your account relationship and for a further period sufficient to demonstrate compliance.
• Technical and server logs: Technical access logs are retained for up to twelve (12) months, unless a longer retention period is required for security investigations or legal proceedings.

When personal data is no longer required for any legitimate purpose, 88df will securely delete or anonymise it in accordance with established data disposal procedures.

The security of your personal data is a top priority at 88df. We implement a range of technical and organisational security measures to protect your information against unauthorised access, accidental loss, alteration or disclosure. Key security measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your device and the 88df Platform is encrypted using industry-standard 256-bit Secure Sockets Layer (SSL) / Transport Layer Security (TLS) protocols. This protects your login credentials, payment details and personal information during transmission.
• Access controls: Access to personal data held by 88df is restricted to authorised personnel who require it to perform their specific job functions. All staff with access to personal data are subject to confidentiality obligations.
• Secure data storage: Personal data is stored on secure servers with firewall protection, intrusion detection systems and regular security auditing. Payment card data is handled exclusively by certified payment processors and is not stored on 88df servers.
• Regular security assessments: 88df conducts periodic security reviews and vulnerability assessments to identify and address potential risks to data security.
• Incident response: In the event of a data breach that may affect your rights, 88df will notify affected players promptly and take immediate remedial action to contain the breach and prevent recurrence.

As a player on the 88df platform, you hold a number of rights with respect to your personal data. 88df is committed to respecting and facilitating the exercise of these rights. Your rights include the following:

To exercise any of these rights, please contact the 88df data protection team at [email protected]. We will respond to all verified data rights requests within thirty (30) calendar days. In complex cases, a further extension of up to sixty (60) additional days may apply, in which case we will notify you of the extension and the reason for it.

The 88df Platform integrates third-party game content from providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi. While this content is embedded within the 88df Platform, it is delivered by the respective game providers' technology infrastructure. These providers operate their own privacy and data handling practices, which are independent of this Policy.

88df is not responsible for the privacy practices of third-party game providers or payment processors. We recommend that you review the privacy policies of any third-party service you interact with in connection with your use of the 88df Platform, particularly your chosen payment method providers (bKash, Nagad, Rocket, Upay).

The 88df website does not contain links to unrelated external websites. All navigation paths within the Platform lead to 88df-controlled pages or third-party service integrations that are contractually bound to uphold data protection standards consistent with this Policy.

The 88df Platform is strictly intended for adults aged 21 years and above. 88df does not knowingly collect personal data from individuals under the age of 21, and underage registration is a direct violation of our Terms and Conditions.

88df implements age verification procedures as part of the KYC process to confirm that all registered players meet the minimum age requirement. Where 88df becomes aware that personal data has been collected from an individual who has not met the minimum age requirement, we will immediately close the account and delete all associated personal data.

If you believe that a minor has registered an account on 88df, please contact our support team immediately at [email protected] so that we can take appropriate action without delay.

88df reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, we will notify registered players by email and by posting a prominent notice on the Platform prior to the revised Policy taking effect.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how 88df collects and uses your personal data.

Your continued use of the 88df Platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any changes to this Policy, you should cease using the Platform and contact our support team to request account closure.

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by 88df, please get in touch with our support team. We are available 24 hours a day, seven days a week in English and will respond to all privacy-related enquiries promptly.

• Email: [email protected] (plain text — not a clickable link)
• Subject line for data requests: "Privacy Request – [Your Registered Email]"
• Responsible Gaming enquiries: Responsible Gaming
• General questions: FAQ